Effective business English communication

Communication is everything in business.  Don’t worry about having an accent or making grammatical errors.  You will get better over time and that isn’t too important anyway.  Communication is all about getting your point across and making sure that both people understand each other.  If your point makes sense and you have a good cultural and psychological understanding of who you are speaking with, you are set.

It is a good idea to read a lot and know what is going on in the world.  Be able to talk a bit about sports, dating, and whatever else people want to talk about.  There will be cultural differences and you don’t have to agree with the “western” perspective, but you need to understand it and be able to play the game a little.  Try to understand what the other person is really saying and don’t always try to be right.  It’s a good idea to make some light jokes about yourself and talk about some weaknesses in your own culture.  International business communication can often end up in a big argument and major misunderstanding.  This is not what you want.  Try to focus on what you and the other person have in common and focus on that instead of your differences.  It’s ok to disagree with something, just don’t make a big deal about it.  Every country does things a little differently.  It’s a fact of the world.  Who cares who is right?  Everyone has a slightly different view of the world and in order to communicate effectively you have to be prepared to accept this fact.  The people who are more flexible and less stuck inside their own culture do much better in business.  Try to joke around about how funny the world is to avoid weird and uncomfortable situations.  You might find the other person you are talking to is wrong about something, but try to forget about it if it doesn’t really matter with the business you are trying to do.  Just keep that thought to yourself or gently express your point of view without being too aggressive.  People love to feel they are understood.  Get in the habit of giving them this feeling and they will want to work with you or give you the job.

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